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***Announcement: Early next week, we’ll be merging the current Fios and Wireless Communities into the all new Verizon Community! Beginning the evening of Sunday 12/4, both Communities will be placed in read-only mode. You’ll still be able to visit the Communities and browse content, but login will be disabled. On the afternoon of Monday 12/5, all users will be able to log into the new Verizon Community. We expect the new Community to be fully functional the morning of Friday 12/9. Additional details can be found in the Announcements board and under Featured Topics!
payment with foreign credit card
franklbritt
Member

Hi-

Am an american currently living in Sweden- have purchased two pay as you go phones for use while here visiting.

Bought them in a Best Buy and paid for first month.

When trying to re-load online I am unable to pay with my Mastercard since it has a foreign address.

Have tried for two days to find a way to speak to a live representative - have tried repeatedly to access live chat but get the "All of our live chat representatives are currently assisting other customers" each and every time during the past 48 hours.

Seems to be no way to actually contact Verizon except through irritating automated systems!!!! And I am not wanting to lodge a complaint or the like, merely to give Verizon more of my money before my plans run out!!!!!! Spending my data on trying to solve this in addition!

Anyone (preferably a Verizon rep) who can help or advise?

Frank

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Re: payment with foreign credit card
vzw_customer_support
Customer Support

I appreciate all your efforts trying to get your payment in, Franklbritt. In order to make a payment with an international card on any account, you will need to speak with a representative. We do have a fantastic Global Support Team that can be reached toll-free from a landline in Sweden at 00 800-50050099 http://www.verizonwireless.com/support/worldwide-access-numbers/



JenniferH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: payment with foreign credit card
gracielagze98
Member

what should I do if I have the same issue but within the United States. Im trying to make a payment with an international card and I am not able to reach any representative.

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Re: payment with foreign credit card
KH-OrnEsh
Moderator
Moderator

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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