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phone card
tbrewer1978
Member

whn do I need to put another prepaid card on my phn

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Re: phone card
vzw_customer_support
Customer Support

Hi tbrewer1978. I know making sure you have enough available on your Prepay account is important to have service when you need it. When you add money to your account, you'll be given a new expiration date. If you have anything remaining when you add a new amount, it carries over and expires with the new balance. Here's how long each amount will remain on your account:
$15–$29.99 for 30 days
$30–$74.99 for 90 days
$75–$99.99 for 180 days
$100 or more for 365 days

There's lots of great details at http://bit.ly/KQNwHo to help with all the important information about Prepaid service. You can also reach out to our Prepay Team by dialing 888-294-6804 anytime you have any Prepay account questions.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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Re: phone card
vzw_customer_support
Customer Support

Hi tbrewer1978. I know making sure you have enough available on your Prepay account is important to have service when you need it. When you add money to your account, you'll be given a new expiration date. If you have anything remaining when you add a new amount, it carries over and expires with the new balance. Here's how long each amount will remain on your account:
$15–$29.99 for 30 days
$30–$74.99 for 90 days
$75–$99.99 for 180 days
$100 or more for 365 days

There's lots of great details at http://bit.ly/KQNwHo to help with all the important information about Prepaid service. You can also reach out to our Prepay Team by dialing 888-294-6804 anytime you have any Prepay account questions.

Thank you
JenniferH_VZW

Please follow us on Twitter @vzwsupport

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