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phone issues
char19621
Member

When updating my service plan today from the pre-paid $1.99 at day to the $35 dollar a month i could'nt have been more satisifed until i changed my phone

number, now i no longer have the $35 dollars i spent on my phone to up grade it, but im back to the original balnce that i had before changing it for the tune.18 cents; how do i trandfer the plan to my new number?

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Re: phone issues
vzw_customer_support
Customer Support

I'm confident that we can get this resolved for you, char19621. Please contact our PrePay Support Team at 888-294-6804. Have a great weekend.

ChaunceyM_VZW

Follow us on twitter @VZWSupport

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