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something i need to know
koolkidkyle
Member

my brother ended his contract and gave me his phone to use as a prepaid (its an env2). he tells me he turned it into a prepaid  phone but honestly hes not that reliable and its hard to believe anything he says(i have my reasons). i noticed when he gave me the phone it still had all the contacts and the same phone number, but when i try to use it it gets ahold of verizon or something. should a just converted phone have all the same contacts and same number.

 

another thing i still dont have a prepiad card but im getting one shortly, how do i get the messaging bundle.(i want to get the basic plan with the $10 messaging bundle)

 

any and all help is greatly appreciated.

Thank You.

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Re: something i need to know
SuzyQ
Sr. Leader
Sr. Leader

I've always been post-paid (contract) account, so I'm not that familiar with all the nuances of pre-paid.  I CAN answer a few of your questions, and I'll leave it up to the pre-paid experts here to answer the others!  :smileyhappy:

 

 


koolkidkyle wrote:

my brother ended his contract and gave me his phone to use as a prepaid (its an env2). he tells me he turned it into a prepaid  phone but honestly hes not that reliable and its hard to believe anything he says(i have my reasons). i noticed when he gave me the phone it still had all the contacts and the same phone number, but when i try to use it it gets ahold of verizon or something. should a just converted phone have all the same contacts and same number.  If it was a contract phone, and simply deactivated (the phone number is now being used on another phone), it would behave this way.  Our old phones that we keep as spares still show the last number that was used on that phone, and the contacts are still all there too.  Unless the phone is "wiped", all that information stays.  Trying to use the phone connects you to Verizon because the phone needs to be activated to be used.

 

another thing i still dont have a prepiad card but im getting one shortly, how do i get the messaging bundle.(i want to get the basic plan with the $10 messaging bundle)

 

any and all help is greatly appreciated.

Thank You.


As far as getting it to work on a pre-paid account, you can call CS (888-294-6804 for prepaid) and ask.  The ENv2 is able to be used as a prepaid phone, and i'm sure CS can set you up with what needs to be done.

 

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Re: something i need to know
Minniehaha
Sr. Member

Yes the Env2 will work as a prepaid if it has been set up as prepaid. If  the phone is still an active account the phone number would still be there along with the contracts. He needs to cancel  or deactive the phone and then  you can get a new phone number. There are two prepaid text plans  $10.00  unlimited Verizon to Verizon texting plus 250 texts to other contracts.  $20.00 text package unlimited to all carriers. The price is for 30 days on both plans. Picture messages are included with the packages. If you have doubts about the phone call Customer Service at 1-800-294-6804

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Re: something i need to know
koolkidkyle
Member

so is there any real way to tell a contract phone apart from a prepaid? for example look at the settings and it shows something that shows its a prepaid....

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Re: something i need to know
Minniehaha
Sr. Member

Go to the Menu then click on to Setting and Tools - Go to Display Settings, then to Balance Display - they  you have a choice to hide the the display or show the display that is not on a contract phone. 

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Re: something i need to know
koolkidkyle
Member

balance display isnt there. does this mean its not a prepaid?

 

another thing, my brother says he turned it into a texting phone instead......im not sure what this means. i think he means he ordered me a texting card instead of $30 card. if anybody knows what hes talking about please tell me

thank you

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Re: something i need to know
spottedcatfish

You can call Verizon, give them the ESN (usually printed behind the phone's battery) and ask them about it's status.  They should tell you if it's still attached to an account.

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Re: something i need to know
SuzyQ
Sr. Leader
Sr. Leader

I've always been post-paid (contract) account, so I'm not that familiar with all the nuances of pre-paid.  I CAN answer a few of your questions, and I'll leave it up to the pre-paid experts here to answer the others!  :smileyhappy:

 

 


koolkidkyle wrote:

my brother ended his contract and gave me his phone to use as a prepaid (its an env2). he tells me he turned it into a prepaid  phone but honestly hes not that reliable and its hard to believe anything he says(i have my reasons). i noticed when he gave me the phone it still had all the contacts and the same phone number, but when i try to use it it gets ahold of verizon or something. should a just converted phone have all the same contacts and same number.  If it was a contract phone, and simply deactivated (the phone number is now being used on another phone), it would behave this way.  Our old phones that we keep as spares still show the last number that was used on that phone, and the contacts are still all there too.  Unless the phone is "wiped", all that information stays.  Trying to use the phone connects you to Verizon because the phone needs to be activated to be used.

 

another thing i still dont have a prepiad card but im getting one shortly, how do i get the messaging bundle.(i want to get the basic plan with the $10 messaging bundle)

 

any and all help is greatly appreciated.

Thank You.


As far as getting it to work on a pre-paid account, you can call CS (888-294-6804 for prepaid) and ask.  The ENv2 is able to be used as a prepaid phone, and i'm sure CS can set you up with what needs to be done.

 

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Re: something i need to know
koolkidkyle
Member

thank you everybody for all your help. my phone works now.

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