Skip to main content
Accessibility Resource Center Skip to main content
Have a phone you love? Get up to $500 when you bring your phone.
cancel
Showing results for 
Search instead for 
Did you mean: 
voicemail notification not working on iPhone 4S prepaid
Lucysmom94
Member

When my iphone 4S is off (prepaid plan) and a call comes in and leaves a message, when I turn on phone, there is no indication that I received a call or any kind of notification that I have a voicemail waiting.  Also, no sounds for voicemail alerts are working even though they are all turned on.  Is this just a prepaid issue?  Seems like an iPhone should work as a Phone, no?

Labels (1)
0 Likes
1 Solution

Correct Answers
Re: voicemail notification not working on iPhone 4S prepaid
vzw_customer_support
Customer Support

Being sure to receive your voicemail notifications & all notifications is important, Lucysmom94. We want to make sure this gets resolved for you. Please contact our prepay community forum for assistance http://vz.to/1wAzBp9.
We actually handle postpay service here.  We are sorry for the confusion.

TamaraH_VZW
Follow us on Twitter @VZWSupport


View solution in original post

0 Likes
Re: voicemail notification not working on iPhone 4S prepaid
Lucysmom94
Member

Part 2 -- after searching and searching on Verizon website, found out someone else a year ago had same issue.  Since Verizon didn't help me, this person's post was perfect.  Cellular Data Must Be Turned On in Order for Voicemail Alerts to Work.  Hmm.  Would have been the first thing the Verizon people would have suggested.  Now with Cellular Data Turned On, voicemail alerts work and I know who left me a message.

0 Likes
Re: voicemail notification not working on iPhone 4S prepaid
vzw_customer_support
Customer Support

Being sure to receive your voicemail notifications & all notifications is important, Lucysmom94. We want to make sure this gets resolved for you. Please contact our prepay community forum for assistance http://vz.to/1wAzBp9.
We actually handle postpay service here.  We are sorry for the confusion.

TamaraH_VZW
Follow us on Twitter @VZWSupport


View solution in original post

0 Likes