4G LTE but not connected
Mogen3
Newbie

Shows 4G LTE but little to no data, happened a few months ago. After time on phone it was restored, seemed to be on Verizons end. Having to use wifi now. Now it's happened again, any body else having same problem 

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Mogen3
Newbie

Spent an hour on phone with rep trying to fix the phone that has little to no data. Could not get to work properly. Drove down the road less than 8 miles and received 5G and worked great. Came back home same problem , 4G and data trickling in. Can't convince verizon that its something with there end, maybe tower. Every thing shows ok on there system. Could stop by verizon store and see if they can do anything.  Anybody have same problem

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vzw_customer_support
Customer Service Rep

We're sorry to hear that you're having problems with your service at home. Let's take a closer look at the situation so we can find a solution. I'll send you a Private Note so we can assist.

~Jesse

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