Purchased 3gb add on on the 18th and now showing I'm out of data on the 23rd no way in heck i went through that much data in 5 days
Chazla8628,
That IS quite fast to use so much data! We'll figure this out. It sounds like you have a Prepay Account. Is that correct?
SarahO_VZW
Follow us on Twitter @VZWSupport
Yes I do have a prepaid account
Thank you for clarifying Chazla8626. Unfortunately, we do not have acess to pre-paid accounts However, we want to ensure your data concerns get resolved. For further assistance, please contact our Pre-pay Department at 877-777-5759.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
877-777-5759 is the activation line i need CS for prepaid
Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804
24 hours a day, 7 days a week
- when prompted, try pressing option 2, then option 4, then option 6, then option 4 to get connected to a rep
Being able to reach out Pre-Paid customer service for assistance is important Chazla8626. To contact our Pre-paid Customer Service, you may call 888-294-6804.
Thank You,
MichelleL_VZW
VZW Support
Follow us on Twitter @VZWSUPPORT
How do you know that there is "no way" you couldn't have used 3 GB in 5 days?
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