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Can't add funds to my prepaid account
Enthusiast - Level 1

I am currently without internet until I can get it installed and have been using the mobile hotspot for my work and leisure time. I've probably paid for 30 or 40GB worth of data in the past month in the 3GB/$20 increments. I am nearly out of data and tried adding funds to my account so I could purchase more and received this error - "Customer has reached monthly credit card replenishment limit or exceeded the maximum credit card replenishment amount." Can someone explain what I need to do to add funds to my account, give me a number to call or something as I need to add data as soon as possible.


Labels (1)
Re: Can't add funds to my prepaid account
Specialist - Level 3


“When paying with a credit card maximum is $250. You may replenish up to 10 times or $600 in a rolling 30–day period.”