Can't dial out when roaming.

My prepaid plan says I have domestic roaming. I can receive calls when roaming, but cannot dial them because I never get the "double-dial" voice prompt. Dialing used to work, how do I fix this?

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Re: Can't dial out when roaming.
Customer Service Rep

Making sure you can make calls at all times is important, jscudder. Let’s make sure we get your calls up and running. When in a roaming area, you would want to dial 1 plus the area code to make your call. Most times roaming on a Prepay plan will bill differently. We would recommend reaching out to our Prepay team directly at 888-294-6804. We’re confident; they will be able to further assist. 

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