Cell Phone Service Problems
tmvmichigan
Newbie

Ever since hurricane Ian went through our cell phone service in Port Orange cuts out and data is impossible to use.  what can be done about this issue?

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9 Replies
vzw_customer_support
Customer Service Rep

Hello, 

Our goal is to provide you with the best experience. Please, send us a PM/DM, so we can address all your concerns. 

Verizon is always here to help!

>Cintya

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tmvmichigan
Newbie

I have messaged a few people from Verizon on Verizon chats and Facebook messenger but our problem has not been solved. We have turned our phones off for 6 minutes and turned them back on. 

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vzw_customer_support
Customer Service Rep

We are sad to read that you are having issues with your service! We can not have this happening. We will follow up this through a private note.

>Edgar

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tmvmichigan
Newbie

yes please help resolve this issue.

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vzw_customer_support
Customer Service Rep

Having issues with your services is not what I want anyone to have to endure. I am here for you and want to help you get this resolved, can you please send a Private Message, so I can assist? 

*Lisa

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tmvmichigan
Newbie

Every time I do a private message I get no where with resolving my problem. I have Message twice on Verizon messages and once through Facebook messenger with no solution to the problem.

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vzw_customer_support
Customer Service Rep

I'm truly sorry to learn that this has been your experience thus far, and we would love the opportunity to turn this around for you. Please send us a Private Note for further support.

*Anna

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vzw_customer_support
Customer Service Rep

Can you please share with us what services are impacted in the Port Orange area? Are multiple Verizon users affected in the same way?

I have checked and found no service outages for the location and as such, I'd like to review this further to help you find a solution today.

~Pablo

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tmvmichigan
Newbie

We are experiencing cell phone issues. Cell phone calls cut out and data is impossible to use here in Port Orange.

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