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Charging policy
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I am headed out of the country for 12 days. I chose an international plan which charges me for an entire month (understandable). However, because I am leaving a day before my regular billing date, Verizon would charge me for 2 full months. For the same 12 days. Brilliant way to really antagonize your customer base.
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All Prepaid Plan changes always require another payment. Always best to wait till the day of monthly renewal if possible. But, I have no idea why they double charge...not exactly fair.