Data overage
Sal5
Newbie

We were almost out of data.  My hubby researched plans online.  Verizon says he requested 1GB of additional data for $15.  Disputing this charge is very difficult since they say he signed up for it online.  Hubby is computer savvy.  Did not agree to additional GB.  Not worth disputing since we can't prove anything.  BUT, definitely worth checking out other cell phone carriers!!!

0 Likes
Reply
1 Reply
vzw_customer_support
Customer Service Rep

Sal5, we know the importance of understanding your options for managing your data. We surely don't want to lose your business with us. I have sent you a Private Note for review. TanishaS_VZW

0 Likes
Reply