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Filing a complaint

Steven1988
Newbie
‎07-13-2023 05:47 AM

I need help with filing a complaint I’ve had the worst chat I’ve ever experienced with customer service I e been lied to and told I was wrong when I was absolutely right several times and need help please this is unacceptable 

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vzw_customer_support
Customer Service Rep
‎07-13-2023 05:54 AM

Hello! I'm going to send you a Private Note.

 

*Becky

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Steven1988
Newbie
In response to vzw_customer_support
‎07-13-2023 06:00 AM

Do I reply to this?? I’m new at this 

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KH-OrnEsh
Moderator Emeritus
In response to Steven1988
‎07-13-2023 06:38 AM
You can find private messages by clicking on the envelope at the top right of the page. You can reply in your private message with all your personal and private information.
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Steven1988
Newbie
In response to KH-OrnEsh
‎07-13-2023 06:48 AM

It says I have no messages only a notification from the reply.

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Steven1988
Newbie
In response to vzw_customer_support
‎07-13-2023 06:47 AM

I haven’t received any messages 

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