Funds Pulled from bank, but account inactive
TalicStrife
Newbie

My account balance is $60, my monthly plan is $65, but I have $10 in loyalty discounts, and another $5 off (supposedly) thanks to auto pay. But my app says to add another $50 to cover my plan. There's no way my plan is $110. So is Verizon stealing from me? Because my bank account is down the $60+ to include taxes, but my account is inactive. This is the first time I've had this problem in years, but it's enough to make me rethink auto pay. To top it off, I don't have a phone now, so I can't contact a representative for help, and I can't find any email listed to contact support.

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Re: Funds Pulled from bank, but account inactive
TalicStrife
Newbie

The issue has been resolved. Don't know how, but it has.

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Re: Funds Pulled from bank, but account inactive
vzw_customer_support
Customer Service Rep
We are truly sorry to see you have been on a roller coaster ride with your account plan/cost/bill. Having your service up to par is crucial, especially if you are managing your finances. Our priority is to ensure you get the support you deserve. Based on your last message, everything has been resolved/corrected. For our peace of mind, are you good to go? ~Gilbert
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