I don't mind waiting on the phone when I have a problem. Being hung up on/ having my phone call dropped though makes me lose my patience. I'm seriously thinking about giving up on Verizon and trying another service provider.
Oh no! I'm sorry to hear this happened when you called us scottains. That's definitely unacceptable, we understand your time is valuable, this should definitely not happen. I'd like to assist with your concerns. What was the reason for your call?
AdaS_VZW
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Im trying to buy a new prepaid phone. I lost my phone in Europe. I was
hoping I could have a new one waiting for me when I got home. I'm looking
to have it shipped to my job and not my house which is my billing address.
Also I want to use my old phone number, I am not given that choice when
ordering.
On Mon, Oct 6, 2014 at 3:05 PM, Verizon Wireless Customer Support <
We can make that happen, Scottains. As long as you have an active account, you will be able to upgrade and keep your current phone number. Which device are you thinking about buying? http://bit.ly/nD0WuY
ChaunceyM_VZW
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