How do I switch my prepaid service and number to a new device?
dontrel508
Newbie

Im getting a unlocked note 3, and i want to keep my same service and number that i have. (verizion perpaid 45/monthly) How do i swich my number to the new phone/ sim card if possible?

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Re: Im getting a unlocked note 3
vzw_customer_support
Customer Service Rep

dontrel508     Good question. You can insert your current 4G Sim card into your device. You also would want to contact our Prepaid team at

1. Dial 888-294-6804 from a number other than your prepaid phone.
2. Enter your prepaid phone number.
3. Press 4 (for questions or to change something),
4. Press 5 (for Store Locations or Billing Questions),
5. Press 4 (for Customer Service Rep) and then enter your pass code for your account.


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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Re: Im getting a unlocked note 3
vzw_customer_support
Customer Service Rep

dontrel508     Good question. You can insert your current 4G Sim card into your device. You also would want to contact our Prepaid team at

1. Dial 888-294-6804 from a number other than your prepaid phone.
2. Enter your prepaid phone number.
3. Press 4 (for questions or to change something),
4. Press 5 (for Store Locations or Billing Questions),
5. Press 4 (for Customer Service Rep) and then enter your pass code for your account.


SheritaH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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