How do customers complain about getting the mobile hotspot back for unlimited prepaid plans

For a while I had mobile hotspot with my unlimited plan. Then here goes Verizon with awesome deals for a cheaper package (which is awesome) BUT, little did everyone know...the mobile hotspot package is no longer available. Had I or others known that it would be stripped away, we probably would’ve kept the plan we once had before (which was only an extra $10). Why do I have to pay for a cheaper package with data that will only last you 2 hours ONLY FOR VERIZON to keep telling you that you are over your data or alotted GB pay $15 for an extra 30 minutes until next thing you know you have spent over $200 for that one month alone. It’s smart business money wise but it terrible royally for customers like myself who love the flexibility of having a prepaid plan.