How do i change to a pre-paid service line account?

My son was to start paying his own phone bill six weeks ago. We thought it was all set up at the store, but we set my credit card for the first month’s payment. But I notice that I am still being charged. How do we make this actually stick so that it become his own phone?

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Re: How do i change to a pre-paid service line account?
Customer Service Rep

We know that having the service that best fits your needs it important. To discuss the option of moving the Postpaid account to Prepaid services, you would need to reach out to our sales department at 1-800-256-4646. They will be able to assist you with this transition, and any questions associated with the transition. If there is anything else we can do to assist you, let us know. We're here to help.



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