I have a verizon prepaid phone I dropped and cracked the screen badly. I bought a new phone, also a verizon prepaid, I want to swapped all info and number to new phone?
You will need to call the prepaid customer service number to transfer your existing account to the new phone or you could visit a corporate store and get assistance there.
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
Dfcherr, we know how crucial it is to have a working phone in this day and age. Let’s ensure our Prepaid Team can get the phone up and running for you. Please contact our Prepaid Team at 888-294-6804.
StevenM_VZW
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