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Keep phone number
travis1776
Newbie
‎03-15-2011 06:22 PM

My wife has a prepaid cell phone right now with verizon.  We are looking to upgrade for her.  If I add my wife's phone to my account and get a family plan, can she keep her current number?

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Re: Keep phone number
Minniehaha
Specialist - Level 2
‎03-15-2011 07:45 PM

As long as she has had the prepaid cell for 6 months or more she can transfer it over to a contract and keep her prepaid cell number.  If she had the prepaid for less than 6 months she would not be able to transfer the prepaid phone or keep the number.

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Re: Keep phone number
Minniehaha
Specialist - Level 2
‎03-15-2011 07:45 PM

As long as she has had the prepaid cell for 6 months or more she can transfer it over to a contract and keep her prepaid cell number.  If she had the prepaid for less than 6 months she would not be able to transfer the prepaid phone or keep the number.

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Re: Keep phone number
RadicalYue
Newbie
‎03-15-2011 08:41 PM

It's called a "prepaid to postpay conversion"

 

you need to speak to telesales or go into a direct VZW store.

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Re: Keep phone number
travis1776
Newbie
‎03-15-2011 09:08 PM

Thanks for the help.  The representative I spoke with earlier told me it could not be done, she would have to get a new phone number.  I didn't buy that, it's a Verizon phone, why couldn't they just move the number over.

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Re: Keep phone number
brimarieg
Newbie
‎03-16-2011 05:37 PM
To transfer your wife's number from prepaid to post pay the phone number and phone will need to have been active on prepaid for 6 months before they will allow it to be moved over. If the number has been active for 6 months, but the phone has not you'll be required to get a new phone.
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