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My Verizon Prepaid Moto G4 Play factory reset itself, I forgot my gmail password, and fixed on my tablet now when I type my info in a message pops up saying, " Please sign in using one of the owner's accounts for this device. How do I get back in my phone, i'm paying $40 a month and I have it on auto refill. What do I do???
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I've been there before too, bgreen2915. It sometimes takes a few attempts before progress is made, but we'll fight through each level.
What happens when following the "get back into your account" steps here:
https://myaccount.google.com/intro/security#signin ?
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I've been there before too, bgreen2915. It sometimes takes a few attempts before progress is made, but we'll fight through each level.
What happens when following the "get back into your account" steps here:
https://myaccount.google.com/intro/security#signin ?
DavidH_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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