My phone continues to freeze..i down loaded picture maker used it for about 30 min then phone startted to freeze can restart and does the same thing

[tene]

my phone is frozen..I had down loaded picture maker and used it for a little while..phone started freezing...will restart but freeze again..first smart phone not really good with it yet..trying to uninstall things but keeps freezing

[vzw_customer_support]

tene,

I am sorry to hear that you are having trouble with your device. We want to make sure that you always have a good experience with a new device. What model phone do you have? Have you tried removing the recently downloaded app. Please fill us in and I am sure we can get this fixed right away.

Thank you,

TonyG_VZW
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