Never got my $200 for switching from att

emilymdoc
Enthusiast - Level 1

I did everything I was supposed to and it timely manner and signed up with the reward center in order to get my $200 per line. I switched my Internet and my two phone lines, I switched two more lines for an iPad and one for an iPhone which I purchased from Verizon. from switching from AT&T to Verizon and it has been over eight weeks and I have not received anything and now, when I put the code in again, it says that The promo code cannot be found so I canโ€™t check the status anymore and it switched after the eight weeks I was supposed to wait for this money. This is absolutely ridiculous. I only switched to Verizon because of this promo so it would help me pay my iPhone off. It seems like a real bait and switch. Itโ€™s ridiculous that itโ€™s this hard to rebate and even though I followed the term condition to the letter, I still  am having a huge issue getting what they promised. This seems like a huge s.c. A.m

the fact that I canโ€™t even post that word without periods in it on this forum means that Verizon knows that they are luring people in with a promise of $200 per line that theyโ€™re never going to getโ€ฆ. to give it a chance and wait eight weeks even though that sounds a little bit ridiculous, but it has been well over eight weeks and absolutely nothing. I have tried to get in touch with Verizon and I just get the runaround. This is absolutely ridiculous. Please Verizon, prove me wrong. You are a multi billion dollar company and one of the biggest wireless providers out there and you offer people $200 per line promo that you canโ€™t even follow through with? Please prove me wrong because $200 times three lines is not going to ruin your company and you would have a lot more valuable and loyal customers if you followed through with the promises that you make. I read every word of the terms and conditions, and I followed it to the letter and I still have not seen any money from you guys for this promoโ€ฆ 

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vzw_customer_support
Customer Service Rep

We're sorry to read about the situation with your promotion and we're here to take a look. We'll be sending you a private note.~Peter