New Customer, Can't Create Online Account, Unable to Process Your Request at This Time
RSM3
Enthusiast - Level 1

New Verizon customer as of today (store visit).   An account PIN was created in the store which I entered at 4-5 different times on the employee's tablet in the store.

Now, I tried to create an online account.  PIN rejected every time!  Account was locked.  Not only that, but no customer support unless I login, which I cannot do because Verizon has locked my account.  

All attempts to login, reset account, or get any customer support give the same response:

"Unable to process your request at this time"

I have been a Verizon customer for all of 5 hours and boy I am regretting it.  This is insanely horrible customer service!

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