An Accepted Solution is available for this post.
New Customer, Can't Create Online Account, Unable to Process Your Request at This Time
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
New Verizon customer as of today (store visit). An account PIN was created in the store which I entered at 4-5 different times on the employee's tablet in the store.
Now, I tried to create an online account. PIN rejected every time! Account was locked. Not only that, but no customer support unless I login, which I cannot do because Verizon has locked my account.
All attempts to login, reset account, or get any customer support give the same response:
"Unable to process your request at this time"
I have been a Verizon customer for all of 5 hours and boy I am regretting it. This is insanely horrible customer service!
0 Replies

