My husband is trying to refill his phone and it's day not active we tried activating it but it keeps saying error what can we do?
For activation assistance you should call VZW and speak to a phone rep from their generic support number. Try 1-800-922-0204. Chat or store reps may also be able to help you with something like this if you prefer that technique. Keep your VZW billing and account info nearby to validate your purchase.
Once your device is properly activated you should be good to go.
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