I haven't used my prepaid phone in ten months and the number is no longer valid, can I add minutes to activate the phone and get a new number?
Sally58, we are excited to see that you are looking to restore your prepaid serviceswith your current device. Allow us the opportunity to guide you in the right path to get started. You will be able to create a new account with a new phone number. Please follow this link https://vz.to/2Krd4Pd and click on “I am not a Verizon customer” to get started. Does this information help clarify your concern?
Sylvia_VZW
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