Refusal of service at Verizon store
naweyer
Newbie

I recently went in to buy a new I phone in Marshall, MN at Verizon.  They refused to sell me a new phone.  I have a Verizon prepaid plan, which is apparently not good enough to be able to purchase a new phone, even though the plan was sold to me by Verizon.  I was made to feel like a criminal, and they outright refused to sell me a phone, even though I had the money to purchase one.  It was a degrading and frustrating experience.  I have made a complaint with the Better Business Bureau.

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vzw_customer_support
Customer Service Rep

We are replying to your message now.

*Shavonna

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