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Receive up to $500 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $500 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 12/23/22 and 2/16/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met. Excludes Verizon Prepaid plans.
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I am a prepaid Verizon customer and get monthly text stating "Thanks for you auto payment......." then the next day get one stating "Your monthly plan has been renewed.......".
How do I stop these?
Thanks--
Have you tried signing into your MyVerizon account online and changing your communication preferences?
I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.
I do not see a communication preference for the issue that I am having. I have the "USAGE" and "ACCOUNT" notifications turned on. The ACCOUNT notification states "Plan change confirmation and order status" which I would like to leave on. However, I turned it off and will see if this stops the text about my payment.
Ssprill, your wireless experts are here. You can manage alerts and notifications from the Communications & Alerts Preferences page - https://login.verizonwireless.com/vzauth/UI/Login?realm=vzw&goto=https%3A%2F%2Fmyvpostpay.verizonwir...
in My Verizon. Have you tried this option?
-TakendraW
Everything is turned off under "Communications and Alerts" in my account. I received another monthly text from number 899000 "Free VZW MSG:" last night stating "Thanks for your auto payment..... How do I turn this off?