Total by Verizon
Ascardino
Newbie

I have Verizon prepaid but I want to switch to total by Verizon because I qualify for the ACP. I have already signed up I think but why can't I just use my phone and sim I already have? Instead of waiting 5-8 days..

Labels (1)
0 Likes
Re: Total by Verizon
vzw_customer_support
Customer Service Rep

Hello! Thank you for bringing this to our attention today! If you qualify for the ACP, then you can also sign up for the ACP discount with your Verizon Prepaid account. Here is a link with instructions: https://www.verizon.com/home/promo/affordable-connectivity-program/. If you decide to switch over to Total by Verizon, then you will need to call them at 866.663.3633. Does this information help?*Bryan

0 Likes