Hello,
My old 4G/LTE died. So we have a new 5G with a new sim card.
The question is:
1. Is it possible to transfer the remaining balance to the new Jetpack and new Sim card?
2. If yes, can you show me the link that I can follow?
3. If no, is there an online link that I can load the new sim card for new number for new jetpack without having to call and be in line forever?
Thank you.
Good morning, Nataya! Yes, you can transfer the balance directly through your account. The link below will show you how to transfer the balance! https://community.verizon.com/t5/Prepaid/How-to-transfer-my-prepaid-balance-to-another-phone/td-p/84...
*Chelle
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