Transfering lines from business to personal

[Kbisco]

I has the worst experience with Verizon the last 2 days.   I have been a 23 year customer of theirs and there customer service representative  mis led me into transferring all my lines to Personal.  I lost all my history with Verizon and it made me a personal customer like I signed up today.  No benifets to trade in ect .  I have been in the phone asking to be transferred back to my original account and everyone says this is not something they can do.  I have spent over 6 hours trying to get this resolved with multiple reps hanging up on me.    Shame on you Verizon for treating your long term customers This way. 

[vzw_customer_support · Accepted solution]

We're sorry to read about the concerns you have with switching from a business to a personal account. You will need to contact Business support in order to transfer back to a business plan. ~Peter