Assistance is here as we know how exciting it is to have a new phone for activation, Youngsir0316. So sorry to hear you have been experiencing issues. Let's work together to ensure we get your new prepaid device activated. To ensure we are on the same page, I'd like to gather some information. Do you currently have a prepaid account with us or are you attempting to use the prepaid phone with a postpaid account? What is the error message you are receiving? Please advise and provide details.
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Hi thanks for responding. I bought a new phone from walmart and i tried to
activate it but an error message pops up saying the sim card isnt
registered so i cant get past that part and when i try online its asking
for a number that i haven't gotten yet. So i need 2 register the sim card to
get a new phone #
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