Unable to add funds in this months cycle
Enthusiast - Level 1

I’m currently in Australia and need to add funds to my Verizon account to enable the Travel plan, for myself, my wife & my son. I’ve tried adding funds several times but I receive a message saying that I’m unable to more funds in this months  billing cycle. Could you please help me asap. Cheers Brad

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1 Reply
Customer Service Rep

Hello, Brad! We definitely want to make sure that you are able to process payments on your account while traveling in Australia. Our best option would be to contact us at our International Customer Services line (908-559-4899). We will definitely be able to assist you during that call. ~Geo