- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
I recently bought 2 samsung legend prepaid phones. One of the phones is activated and working perfectly, the other i activated but i cant send or receive texts and when i try to make calls an automated messege tells me my phone cannot be authenticated. The 3g seems to be working fine however.
Solved! Go to Correct Answer
Correct answers
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi justabasic- Welcome to the Verizon Wireless family! Let's get you up and running! Please try reprogramming the phone by dialing *228 Send and choose option 1 when prompted. If the device is still no functioning the next best step would be to reach out to our Prepaid support team at 888-294-6804. Please keep me updated on the status!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi justabasic- Welcome to the Verizon Wireless family! Let's get you up and running! Please try reprogramming the phone by dialing *228 Send and choose option 1 when prompted. If the device is still no functioning the next best step would be to reach out to our Prepaid support team at 888-294-6804. Please keep me updated on the status!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport