Unable to call one number from prepaid phone

>MODERATOR COMMENT:  The follow is a post from kentman5. It has been moved from an obscure location to here for better exposure.

Dear Tech Support,

I am unable to dial xxx-xxx-xxxx from my verizon pre paid phone number of xxx-xxx-xxxx. I have used *73 to purge settings. please open up a ticket to correct issue. AT&T is the carrier of the other phone. I own both phones. please contact me at upon resolution.

The automated voice says that is disconnected or no longer in service. I use both phones daily. both are active.

Thank you,


>Personal info deleted. This is a public, customer to customer/peer to peer forum. Please contact prepaid Customer Service to help resolve your issue<

Verizon Moderator


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