For the last few days I have been unable to check data usage from either the Verizon website by logging in or from My Verizon on my phone - it gives a very useless "readout" but there's no way to determine how much data I have. Guess this has been since the prepaid "system upgrade" a week ago. Is this the case with everyone and does anyone have ANY idea when this will be resolved? I just can't face calling customer service.
A work-around is to call #3282 from your prepaid phone - it does tell you remaining data. I have to assume that it's correct.
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I'm in the same boat. I switched from postpaid to prepaid and it just shows my postpaid acct. Myverizon app is usless I can't even log in or register with it...