Use account balance to pay bill

[Taylordrake87]

I added $70 with a Verizon Prepaid card and now the money is just sitting in my account balance instead of renewing my plan. I'm out of high speed data so I want to renew!! Help!

[vzw_customer_support]

Taylordrake87, we want to make sure that you receive proper assistance concerning your Prepaid balance. I would highly recommend reaching out to our Prepaid Department for assistance. You can reach them at 888-294-6804.

HarleyE_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!

[JOSTYN89]

Pay my Verizon bill

[Jpeg1900]

What kind of response is this? This is a public forum. people come here to find answers!

[kh-taylarie]

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.