Verizon unable to unlock Verizon Prepaid

dopeeye
Newbie

I have a prepaid verizon pixel 6a that is locked to verizon and verizon tech support says they are unable to unlock it and dont give any further information.
What options do I have?

thanks 

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vzw_customer_support
Customer Service Rep

It does depend on how you purchased the device. If you got it 3rd party, then it would have to be unlocked only by the original owner of the account. If you just purchased the device you would need to activate service for the 60 days, or until the fulfillment is met. 

*Rhonda

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vzw_customer_support
Customer Service Rep

It does depend on how you purchased the device. If you got it 3rd party, then it would have to be unlocked only by the original owner of the account. If you just purchased the device you would need to activate service for the 60 days, or until the fulfillment is met. 

*Rhonda

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