Weird number on Usage Details
Irow
Newbie

I bought my girlfriend a cellphone a few months ago and all of a sudden the phone went out this morning and I haven't been able to contact her since. I logged into Verizon to check the usage and see if the account was still in good standing (it is).

 

I've periodically called the phone and just got straight to the voicemail. However, when I check the My Usage, I have an:

 

Outbound Call:

1115**********

 

The timestamp is always when I call the phone.

 

The odd thing is the 1115 and the rest of the number is her phone number.

 

I need some help. I'm not sure what is happening.

 

{edited for privacy}

Labels (1)
0 Likes
Reply
5 Replies
budone
Legend

You will want to call into customer service. I do not believe anyone who frequents this board could handle that issue. 

0 Likes
Reply
Lee-Lee
Contributor - Level 3

If the usage in the online account is not correct, I would suggest to visit the "contact us" link to have a ticket submitted for your online pre pay account.

0 Likes
Reply
skullandbones
Newbie
this just means you accessed your voicemail from another phone by calling yourself and pressing #.
0 Likes
Reply
angusmom
Enthusiast - Level 2

I have the same question, except my # starts with "1121", then my number.  I never access voicemail from another number, and rarely at all.  Whenever I do, it posts completely differently.

Georgeglory3313
Enthusiast - Level 1

Did u ever find out why the 1121 is there. I have it alot

0 Likes
Reply