Where can I file a complaint?

[Hazelnutjoe]

Slow internet, sometimes does not work at all. Static phone calls. The other side cannot hear me as my voice cuts in and out. There is no way I can speak with a customer service representative? I tried more than ten times today, only to get hung up by an automated voice message.

[vzw_customer_support · Accepted solution]

Verizon file a complaint

Re: Where Can I Complain About Verizon? 1-800-922-0204 or use the correspondence address listed under the Contact Us link at the bottom of the Verizon Wireless home page.

https://community.verizon.com/t5/Verizon-Wireless-Services/How-do-I-file-a-formal-complaint/td-p/120...

*Nicole

Moderator's Note: You can find all of Verizon's customer service numbers and contact hours online for any issues with your services.