Where can I obtain my account number? I am a Verizon prepaid moto g user. Thank you
EnumclawNinja
Enthusiast - Level 2

Where can I obtain my account number? I am a Verizon prepaid moto g user. I need to verify my account number and my PIN/password.

Thank you

Labels (1)
0 Likes
Reply
1 Solution
tikibar1
Community Leader
Community Leader

When you get the phone tree, try pressing option 2, then option 4, then option 6, then option 4.

View solution in original post

4 Replies
Ann154
Community Leader
Community Leader

You need to call the prepaid customer service number and ask them. It should be *611 from your phone.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

EnumclawNinja
Enthusiast - Level 2

I cannot get past a pay me menu with *611

0 Likes
Reply
tikibar1
Community Leader
Community Leader

When you get the phone tree, try pressing option 2, then option 4, then option 6, then option 4.

EnumclawNinja
Enthusiast - Level 2

Thank you tikibar1!

0 Likes
Reply