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Why Didn't I Get The Sim Card That Was Advertised?
JLVN97
Newbie
‎12-21-2016 09:41 AM

My $50 prepaid plan doesn't give me 7GB as advertised in Walmart. Simcard was bought in Walmart. I have auto-pay on as well. How come?

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Re: Why Didn't I Get The Sim Card That Was Advertised?
Ann154
Community Leader
Community Leader
‎12-21-2016 11:52 AM

You got the right SIM card. You apparently don't have to right data plan. You should contact the prepaid customer service number at 1.888.294.6804 to clarify your account.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: Why Didn't I Get The Sim Card That Was Advertised?
Kerosenekeepsmewarm
Newbie
‎12-21-2016 04:13 PM

Good luck with getting customer service

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