Worst customer service ever, how do I chat with a live rep when it keeps sending me to sign in?

[haruko]

I am livid "our records indicate your verizon wireless number is not in service please dial *611 for your service provider" or something along that lines,

My prepaid number is hooked up to multiple accounts I use. I have been trying for years to get back into it but the verizon wirless customer service is atrocious

[removed]

it will not even let me chat with a live rep because it keeps saying sign in over and over when I am signed in already..

​Content modified as required by Verizon Wireless Terms of Service​

[vzw_customer_support]

It is important that you are able to get the performance out of your device that you need, haruko. To clarify, has your Verizon Prepaid number been in continuous service? If a Prepaid line is not paid for, the line will be suspended for 3 months, after which the number will be available to be reassigned to another user.

PeterP_VZW

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