hello
i cannot activate my elipsis jetpack prepaid hot spot ... 2 weeks of ish
"data usage unavailable at this time"
"cant connect to this network"
"device currently suspended" flashes for a moment when i open my verizon account
then dissappears to home page
could i possibly have a bad device that was returned/refurbished and then sold as new?
any help would be great
scottucson,
I'm sorry to hear that you're unable to activate your prepaid Ellipsis jetpack. I know it's vital to have a working jetpack and I'll be happy help get this fixed for you. I want to make sure you get the support you're looking for. To better assist you and bring this matter to a resolution, I would reach out to our prepaid team. They can be reached at 888-294-6804.
JuanD_VZW
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