hi,
Have another friend helping, he is in his 80's and hard of hearing. He gives me the phones and tells me the problems. He had a smart phone but switched to a flip phone. Now he is finding he should have kept going with the Blu Smart phone. His number is constantly getting bombarded with spam numbers (I have never seen a phone ring so much).
Now he wanted to switch the phone to the Blu smart phone which was actually a Verizon smartphone (it looks like), and also change to a new number.
How do I go about doing both with as little trouble as possible. I am pretty sure I have all his information. Yes, I know it is better if he was right here, but I will try with all the information he has given to me. If I need more, I will have to go back to him. Thanks, Bruce
Hi Bruce, we appreciate you helping out your friend. To make any changes to their account, you will need to be an Account Manager https://www.verizon.com/support/assign-account-manager-roles-faqs/
-Melissa
Start a new topic or ask questions in the open forum.
