changed back to older phone
derrick2400
Newbie

i broke my new phone I purchased, I had $35 on my older phone which I would like to use now, what happened to the money I put on that phone. I put $45 dollars on the new one, but it is broke. I was wondering why I cant continue using my older phone I had before

Labels (1)
0 Likes
Reply
1 Solution
dilbertaz
Specialist - Level 3

Have you reactivated the old phone yet?  Once you do the balance should remain on the account with the old phone active.  Unless you have setup two different accounts then you would have to call Verizon.

View solution in original post

0 Likes
Reply
1 Reply
dilbertaz
Specialist - Level 3

Have you reactivated the old phone yet?  Once you do the balance should remain on the account with the old phone active.  Unless you have setup two different accounts then you would have to call Verizon.

0 Likes
Reply