i just recently paid my phone bill early and it charged me for phone calls i usually get free

[Smorreo9]

i paid my phone bill 03/03/2015 50$ and its usually due the next day and it somehow charged me for my phone calls when it says it unlimited talk and text ? Verizon Wireless Customer Support Verizon Admin

[tikibar1 · Accepted solution]

Have you called Customer Service for an explanation?

Customer Service - Prepaid
Dial *611 from your cell phone
(888) 294-6804

24 hours a day, 7 days a week

- when prompted, try pressing option 2, then option 4, then option 6, then option 4 to get a rep