insufficient funds
florvave
Enthusiast - Level 1

I need help asap.

I make my monthly payment, but in one of my lines I can't make or receive calls or use data.

I went to verizon store (80 milles away from where I live), and they where unable to help me, because they didn't know was going on on my account.

I can't call customer services, because every time I try to call the line keeps sending me to make the payment (which I did twice now).

 

PLEASE HELP

Tags (1)
0 Likes
Re: insufficient funds
vzw_customer_support
Customer Service Rep

florvave We're sorry to read about your issue and we're here to help. Is this for prepaid or postpaid service? ~Peter

0 Likes
Re: insufficient funds
vzw_customer_support
Customer Service Rep

Hello! We are here to help. To better assist you, I'll be sending you a Private Note, please reply to it, so we can get started.

~Maria

0 Likes