wrong payment date
rotem
Newbie

I'm a new costumer since last month.

My number was transferred from AT&T at 10/31, but somehow you started charging my plan at 10/27.

Please contact me and fix this issue.

Labels (1)
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Re: wrong payment date
Ann154
Community Leader
Community Leader

You should contact the customer service number to ask the VZW reps there. It is 1-800-922-0204 from a landline or *611 from your phone. As this is a peer to peer community forum, no one here has access to anyone's account except our own.

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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Re: wrong payment date
santiagoqa
Contributor - Level 1
Hello, the number for Prepaid Customer Service is 888-294-6804