Block Number

Frustrated252
Newbie

I’ve set a number to be blocked on Childs phone… but calls are still coming in and out! How can it permanently be blocked. Verizon Family isn’t allowing me to log in! This is all so complicated! 

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SynthpopAddict
Champion - Level 3

Is it possible your child disabled or removed the Verizon Family app from their phone?  I read of a case previously where someone else's teenager managed to do that and also installed a VPN to circumvent their parents monitoring whatever they were doing on their phone.

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I'm not a Verizon employee, just another customer trying to help.
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vzw_customer_support
Community Manager
Community Manager

We are here to help. Sending you a Private Note now.

-Cryssie

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